Associate Professor Tsuang Kuo

Extension	E-mail／Homepage
4653	kuo@bm.nsysu.edu.tw

AREA of EXPERTISE

Quality Management, Operations Management, eBusiness

WORK HISTORY

1993 - present

Associate Professor, College of Management, NSYSU

EDUCATION

Ph.D. Industrial Engineering, University of Cincinnati, 1993.
Master of Science, Industrial Engineering, Ohio University, 1990.

PUBLICATIONS

Refereed Academic Journals

Tsuang Kuo, Tsun-Jin Chang, Kuei-chung Hung, and Ming-yuan Lin, 2009, Employees’ perspective on the effectiveness of ISO 9000 certification: A total quality management framework, Total Quality Management & Business Excellence, v. 20, n. 12, pp. 1321-1335. (SSCI)
Tsuang Kuo, Chung-Han Lu, Hsien-Tang Tsai, Yi-Yuan Tseng, 2008, User Acceptance of E-learning System: A Self-Directed Learning Perspective, Journal of e-Business (電子商務學報), 10(4): 963-988, (TSSCI)
Tsuang Kuo, Ruey-Dang Chang, et al., 2008, An analysis of the effectiveness of activity based accounting: a case in a steel mill, International journal of Chinese management review (中華管理評論國際學報), 11(3), pp. 1-31. (in Chinese)
M.S. Shih, C.Y. Lin, Hsien-Tang Tsai, Tsuang Kuo, J.D. Day, 2007, The selection of critical ERP modules for steel industry, Data Analysis (數據分析), 2(3), 11 – 28. (in Chinese)
M.S. Shih, J.D. Day, Hsien-Tang Tsai, Tsuang Kuo, 2007, A study of intrafirm knowledge sharing, Journal of business modernization (商業現代化學刊), 4(1), 1 – 6. (in Chinese)
Iuan-Yuan Lu, Tsuang Kuo, C.T. Chang, 2005, An exploration in knowledge management for traditional industries, Journal of Industry Management (產業管理學報), 6(1), 44-50. (in Chinese)
Tsuang Kuo, Iuan-Yuan Lu, Chiung-Hui Huang, and Guo-Chiang Wu, 2005, Measuring users perceived portal service quality - An empirical study, Total Quality Management &Business Excellence, v. 16, n. 3, pp. 309-320. (SSCI)

Conference Papers

Iuan-Yuan Lu, Tsuang Kuo, Wen-Pin Lee, 2008, An empirical study on system quality and behavioral intention of e-learning, 2008 Asian Network for Quality Congress, Oct. 28– 31, Bangkok, Thailand.
Iuan-Yuan Lu, Tsuang Kuo, Ting-Syuan Lin, 2008, Cooperation and recompense
between suppliers and retailers in a duopoly petroleum market, 2008 Asian Network for Quality Congress, Oct. 28 – 31, Bangkok, Thailand.
Tsuang Kuo, Ju-Peng Shen, Ying-Mei Chen, 2008, A study on relationship between lean production practices and manufacturing performance, International Symposium of Quality Management, Nov. 8, 2008, Koahsiung, Taiwan.
Y.C. Chang, Tsuang Kuo, 2007, A study of Internet purchase of 3C products, 2007 Annual meeting of Chinese society of technology management (中華民國科技管理學會年會暨論文研討會), Taichung, Taiwan. (in Chinese)
M.H. Hung, Tsuang Kuo, Tsun-Jin Chang, 2007, A study on service business processes and quality effectiveness, 2007 Annual conference of Chinese society of quality (中華民國品質學會第13屆品質管理研討), Taipei, Taiwan. (in Chinese)
Tsun-Jin Chang, Tsuang Kuo and Iuan-yuan Lu, 2007, Market Orientation, Customer Knowledge Development and NPD Performance: Comparison of R&D and Marketing Perspectives, The R&D Management Conference 2007, 4-6 July 2007, Bremen, Germany.
Tsuang Kuo, Chung-Han Lu, Hsien-Tang Tsai, 2007, Re-examining User Acceptance of Corporate Portal: A Confirmatory Factor Analysis, 10th International Conference of Society for Global Business and Economic Development, Kyoto, Japan, Aug. 8 - 11, 2007.
L.L. Cheng, Tsuang Kuo, 2006, An empirical study of the implementation of Six Sigma and TQM in Taiwan, 2006 Annual conference of Chinese society of quality (第十二屆全國品質管理研討會), Taichung, Taiwan. (in Chinese)
Kuo, T., Shih, M. H., & Tsai, H. T. 2006. Service Quality for Business-to-Business Professional Customers: A Pragmatic Study. The 2006 Academy of International Business (AIB) Southeast Asia Regional Conference on Global Vision and Local Competence, December 7-9 by Hong Kong Institute of Business Studies (HKIBS), Lingnan University and Bangkok University, Plaza Athenee, Bangkok, Thailand.
Kuo, T., Tsai, H. T., Lu, C. H., Shih, M. H., and Chiang, Y. Y. 2006. User Acceptance of Enterprise Information Portal (C1602). The 16th International Conference on Pacific Rim Management, Association for Chinese Management Educators (ACME) 2006 Annual Meeting, July 27-29, Honolulu, Hawaii.
Y.J. Chao, Tsuang Kuo, 2005, An introduction of the infrastructure for mobile commerce, Annual conference of Chinese society of quality, Koahsiung Chapter (品質學會高雄市分會94年度年會論文), pp. 51-59. Koahsiung, Taiwan. (in Chinese)
Kuo, T., Lu, I. Y., Huang, C.H. & Wu, G. C., 2005. A Conceptual Framework of Knowledge Flow among Employees. The 15th International Conference on Pacific Rim Management, Association for Chinese Management Educators (ACME) Proceedings, 486-492.

Other Publications

Tsuang Kuo, Ju-Peng Shen, Mei-Ling Yang, 2009, An exploratory study of service quality on children’s websites, Quality magazine, 45(12), 24-27
Tsuang Kuo, Y.M. Chen, I. Su, M.T. Yang, A. Chiu, An application of DMAIC to reduce the WIP of garment manufacturing, Journal of Quality (品質月刊), January 2008, 43-45. (in Chinese)
Tsuang Kuo, Knowledge management and business transformation, Management case study (管理個案集), Pioneer publishing, 2007. (in Chinese)
Tsuang Kuo, Operations management (chapter 10) in Introduction to Business, Pioneer publishing, pp. 282 - 307. (in Chinese)
Hueimei Liang, Tsuang Kuo, Information management and eCommerce (chapter 16) in Introduction to Business, Pioneer publishing, pp. 460 - 483. (in Chinese)

PROJECTS

Period	Title
2003 - now	The rationalization of production systems, Bothwell industry Inc.

TEACHING EXPERIENCE 2004-2009

Degree	Course
Doctoral	Total quality management in supply chains
Doctoral
MBA	Management Information Systems
MBA	Six sigma
Part-time MBA	Six sigma
BBA	Management Information Systems

SERVICES

Year	Title
1993 - now	Quality management research group, Chinese Society of Quality, Koahsiung chapter.
2004 - 2006	Director, College computing service, College of Management, National Sun Yat-sen University.

AWARDS

Period	Title

PROFESSIONAL MEMBERSHIPS

Period	Title
1993 - now	Chinese Society of Quality