Professors Iuan-yuan Lu

Extension	E-mail／Homepage
4637	iylu@bm.nsysu.edu.tw

Biography

Iuan-Yuan Lu is a full professor in the department of Business Management, National Sun Yat-sen University of Taiwan. He had received Administration Engineering Ph.D degree in 1978 from Keio University, Japan.

Dr. Lu is a President of the Chinese Society for Quality, the Board of Committee of China Steel Crop, the Board of Committee of Fortune Institute of Technology, the Board of Committee of Electronics Testing Center (ETC), the Board of Direct of Chinese Institute of Industrial Engineering, the Board of Direct of Chinese Management of Technology Society, the Member of Board of Asian Network for Quality, Publisher of Journal of Quality, and Publisher of Quality Magazine.

His current research interests include Industrial Engineering and Management, Technology Management, Technology Innovation, Technology Policy, R&D Management, TQM, Product Development and Production management, SCM, Fuzzy Evaluation and Decision Making.

AREA of EXPERTISE

Industrial Engineering and Management, Technology Management

WORK HISTORY

08/89-07/92	Director of Institute of Business Management, National Sun Yat-sen University
08/86-Present	Professor, Institute of Business Management, National Sun Yat-sen University
08/82-07/86	Professor, Director of Department of Industrial Engineering, Chung Yuan Christian University
05/85-04/86	Visiting Professor, Institute of Industrial Engineering and Management, Asian Institute of Technology, Thailand
08/81-07/82	Associate Professor, Director of Department of Industrial Engineering, Chung Yuan Christian University
08/78-07/81	Associate Professor, Director of Department of Industrial Engineering, Chung Yuan Christian University

EDUCATION

Ph.D. in Engineering, 1978, Keio University, Japan.
M.S. in Engineering, 1975, Keio University, Japan.
B.S. in Engineering, 1969, Chung Yuan Christian University, Taiwan.

PUBLICATIONS

Refereed Academic Journals

Lu, I.-Y., and Shiu, J.-Y. (2011). Decision-making framework of customer perception of value in Taiwanese spa hotels. Social Behavior and Personality, 39(9), 1183-1192. (SSCI, SCI Journal)
Lu, I.-Y., Yang, C.-Y., and Tseng, C.-J. (2009). Push-Pull interactive model of service innovation cycle - under the service encounter framework. African Journal of Business Management, 3(9), 433-442. (SSCI, SCI Journal)
Wang, C.-H., Lu, I.-Y., and Chen, C.-B. (2008). Evaluating firm technological innovation capability under uncertainty. Technovation, 28(6), 349-363. (SSCI, SCI Journal)
Lu, I.-Y. (2007). Special issue: Technology innovation and knowledge management for high technology industry - Editorial. International Journal of Technology Management, 39(1-2), 1-2. (SSCI, SCI Journal)
Lu, I.-Y., Chen, C.-B., and Wang, C.-H. (2007). Fuzzy Multi Attribute Analysis for Evaluating Firm Technological Innovation Capability. International Journal of Technology Management, 40(1-3), 114-130. (SSCI, SCI Journal)
Lu, I.-Y., Wang, C.-H., and Mao, C.-J. (2007). Technology Innovation and Knowledge Management in the High Tech Industry. International Journal of Technology Management, 39(1-2), 3-19. (SSCI, SCI Journal)
Lu, I.-Y., Mao, C.-J., and Wang, C.-H. (2007). Intra-firm Technology and Knowledge Transfer: Multiple Case Studies from Semiconductor Firms. International Journal of Technology Management, (SSCI, SCI Journal)
Lin, L.-H. and Lu, I.-Y. (2007). Process management and technological innovation: an empirical study of the information and electronic industry in Taiwan. International Journal of Technology Management, 37(1-2), 178-192. (SSCI, SCI Journal)
Chao, P., Fu, H.-P. and Lu, I.-Y. (2007). Strengthening the Quality-loyalty Linkage in the Wholesaler-retailer Business Context: The Roles of Customer Orientation and Interpersonal Relationship. Service Industries Journal, 27(4), 471-494. (SSCI Journal)
Wu, J.-H., Tai, W.-C., Tsai, R.-J., Lu, I.-Y. (2006). Using Multiple Variables Decision-making Analysis for ERP Selection. International Journal of Manufacturing Technology and Management. (EI Journal)
Tsai, H.-H. and Lu, I.-Y. (2006). The evaluation of service quality using generalized Choquet integral. Information Sciences, 176, 640-663. (SCI Journal)
Kuo, T., Lu, I.-Y., Huang, C.-H., and Wu, G.-C. (2005). Measuring Users Perceived Portal Service Quality. Total Quality Management & Business Excellence, 16(3), 309-320. (SSCI Journal)
Lin, L.-H., and Lu, I.-Y. (2005). Adoption of virtual organization by Taiwanese electronics firms: an empirical study of organization structure innovation. Journal of Organization Change Management, 18(2), 184-200. (SSCI Journal)
Lu, I.-Y, Lin, L.-H., and Wu, G.-C. (2005). Applying Options to Evaluate service Innovation in the automotive Industry. International Journal of Technology Management, 32(3-4), 339-349. (SSCI, SCI Journal)
Lu, I.-Y, Wu, G.-C., and Lin, L.-H. (2005). New Perspectives on Innovation: Competing in the Future. International Journal of Technology Management, 30(1/2), 1-10. (SSCI, SCI Journal)
Wu, J.-H., Wang, Y.-M., and Lu, I.-Y. (2005). An Empirical Study on ERP-driven Innovation in Taiwan. International Journal of Technology Management, 30(1-2), 32-48. (SSCI, SCI Journal)
Lu, I.-Y., and Chang, T.-J. (2002). A Contingency Model for Studying R&D-Marketing Integration in NPD Context. International Journal of Technology Management, 24(2-3), 143-164. (SSCI, SCI Journal)

Conference Papers

Lu, I.-Y., Kuo, T., Chen, J.-Y., & Lee, W.-P. (2011). The Evolution of Electricity Power Energy Portfolio in Taiwan. Paper presented at the 9th Asian Network for Quality Congress, Vietnam.
Lu, I.-Y., Kuo, T., Chen, J.-Y., & Lee, W.-P. (2011). The Impact of Perceived Qualities on E-Learning User Satisfaction: an Empirical Study. Paper presented at the 9th Asian Network for Quality Congress, Vietnam.
Shen, J.-P., Kuo, T., & Lu, I.-Y. (2011). The Effects of Lean Thinking on Healthcare Service. Paper presented at the 9th Asian Network for Quality Congress, Vietnam.
Kuo, T., Lu, I.-Y., Chen, J.-Y., & Ko, S.-H. (2011). From Knowledge Sharing Perspective to Explore the Intention of Blog Usage. Paper presented at 2011 International Conference on Management Learning and Business Technology Education (2011 ML & BTE), Taiwan.
Lu, I.-Y., Kuo, T., & Lee, W.-P. (2011). The Impacts of Social Influence on E-Learning Users Satisfaction: an Empirical Investigation. Paper presented at 2011 International Conference on Management Learning and Business Technology Education (2011 ML & BTE), Taiwan.
Lu, I.-Y., Wei, C.-C., & Chiu, S.-C. (2011). Disruptive Product Strategy for Industry First Mover - A Bottom-Up, Low-Cost Innovation Model. Paper presented at the 20th International Conference on Management of Technology, USA.
Lu, I.-Y., & Tseng, C.-J. (2011). The Study on Critical Driving Factor of Service Innovation – From the View of Push and Pull Theory. Paper presented at the 20th International Conference on Management of Technology, USA.
Yang, C.-Y., Lu, I.-Y., Tseng, C.-J., & Chiu, S.-C. (2009) Exploring the Interactions of Servicescape and Customer Queue Experience by using System Dynamics. Paper presented at the 10th Asia Pacific Industrial Engineering & Management Systems Conference, Japan.
Lu, I.-Y., Su, T.-H., & Chiu, S.-C. (2009). Internal Quality Management Lecturer’s Role of Information Gatekeeper: An Empirical Study in Taiwan. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Lu, I.-Y., & Chen, J.-Y., (2009). A Study on Identifying Environmental Aspects of ISO 14001 & Hazard Identification, Risk Assessment of OHSAS 18001. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Yang, C.-Y., Lu, I.-Y., Tseng, C.-J. & Chiu, S.-C. (2009). A Study of the Inter-effective between the Servicescape System and the Waiting Experience of Customers – On the View of Dramaturgy and System Dynamic. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Yang, C.-Y., Lu, I.-Y., Yang, C.-M. & Chiu, S.-C. (2009). The Study of Consumer Intention, Service Quality Cognition and Repurchase Behavior of Consumers in Exotic Restaurants – Mexican Restaurant. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Lu, I.-Y., Kuo, T, & Lee, W.-P. (2009). A Cross-firms’ Comparative Study of e-Learning. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Lu, I.-Y., Kuo, T, & Lee, W.-P. (2009). The study of relationship between Service Quality and Behavioral intention of Knowledge Management System. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Lu, I.-Y., & Wei, H.-H. (2009). The Exploration of Industry Evolution Model in Disruptive Innovation. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Cheng, Y.-H., Wu, G.-C., & Lu, I.-Y. (2009). The Study of the Relationships among Green Supply Chain Practices, Risks and Environmental Performance. Paper presented at the 7th Asian Network for Quality Congress, Japan.
Lu, I.-Y., Kuo, T, & Lee, W.-P. (2008). An empirical study on system quality and behavioral intention of e-Learning. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., & Lee, W.-P. (2008). The study of relationship between Information Quality and Behavioral intention of Knowledge Management System. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., & Wei, H.-H. (2008). The System Dynamics Research of R&D and Innovation Strategy Formation. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., Wei, H.-H. & Chang, M.-C. (2008). The analysis of RFID System Implementation by Diffusion of Innovation Theory. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., Yang, C.-Y., Chen, J.-Y., & Tseng, C.-J. (2008). An empirical study on service quality attributes for B&B and customers’ preference of revisiting desire. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., & Chen, J.-Y. (2008). Exploring Household Customers’ Acceptance for Green Innovational Renewable Micro-Generation: Taking Photovoltaic as an Example. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., & Lin, T.-S. (2008). The Role of Absorptive Capacity in Hi-tech Organizations while Transferring Technology. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., Kuo, T. & Lin, T.-S. (2008). Coopetition and Recompense between suppliers and retailers in a Duopoly Petroleum Market. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., Yang, C.-Y., & Tseng, C.-J. (2008). The Study on the Service Innovation Activities of Tourist Hotels in Taiwan. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., Yang, C.-Y., Chiu, S.-C. & Tseng, C.-J. (2008).The Study of Repurchase Intention in Sense of Experiential Marketing. Paper presented at the 6th Asian Network for Quality Congress, Thailand.
Lu, I.-Y., & Su, T.-H. (2007). The Knowledge Top Management Use in Their Daily Work: An Integrated Framework. Paper presented at the 8th Asia Pacific Industrial Engineering & Management System, Taiwan.
Lu, I.-Y., Kuo, T., Liang, H.-M., & Chen, J.-Y. (2007). Optimizing the selection of facilities location: Taking a distribution substation selection as example. Paper presented at the 8th Asia Pacific Industrial Engineering & Management System, Taiwan.
Lu, I.-Y., Kuo, T., Tseng, K.-H., & Lee, C.-C. (2007). The Empirical Application of JIT Production System on Steel Structure Industry-A Case Study on Taiwan’s Steel Company. Paper presented at the 8th Asia Pacific Industrial Engineering & Management System, Taiwan.
Lu, I.-Y., Su, T.-H., & Chen, J.-Y. (2007). Experience Makes Quality? An Analysis of Quality Management Expert Lecturers and Novice Lecturers. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Kuo, T., Chen, J.-Y., & Wang, K.-C. (2007). How the Hi-Tech Product Innovation Influence Consumers' Purchase Intention—A Study on the New Product Launch. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Kuo, T., & Chen, J.-Y. (2007). Establishing Key Performance Indicators Evaluation Template for a Premature Knowledge Management System. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Lin, T.-S., & Lu, C.-S. (2007). The Quality of Investment and Competitive Strategies for TFT-LCD Panel Factories in China. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Lin, T.-S., & Chiu, W.-M. (2007). Impact of the Relationship Functions of Container Shipping Companies with Harbor Operator. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., & Lin, T.-S. (2007). Study of Knowledge Sharing and Absorptive Capacity through Hi-tech Firm’s Organizational Boundary. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Su, T.-H., & Wu, T.-C. (2007). A Study of ERP Implementation Modules in Steel Industry. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Chen, J.-Y., & Chen, W.-T. (2007). The Influence of Automobile Industry Quality System on Taiwan Fastener Industry’s Competitive Strategies. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., & Tseng, K.-H. (2007). A Study on the Critical Incident of Service Innovation-An Outlook form Supply and Demand Sides. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Tseng, K.-H., & Wang, C.-H. (2007). The Survival Analysis for R&D Activities in Taiwan Hi-tech Firm. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Chiu, S.-C., & Tseng, K.-H. (2007). The Effects on Performance of Corporate Technological Innovation Strategy from Resource-Based View－An Empirical Study of High-Tech Enterprises in Taiwan. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lu, I.-Y., Kuo, S.-M., Wu, T.-C., & Tseng, K.-H. (2007). Research on ERP System Implementation for PRC Steel Mill – A Case Study of WISCO. Paper presented at the 5th Asian Network for Quality Congress, Korea.
Lin, L.-H., Lu, I.-Y., & Wang, C.-H.(2006). An empirical study of total quality management and technological innovation. Paper presented at the 4th Asian Network for Quality Congress, Singapore.
Lu, I.-Y., Wang, C.-H., Lin, L.-H., & Su, T.-H. (2006). Evaluating firm technological innovation capability utilizing fuzzy multi-criteria decision analysis. Paper presented at the 4th Asian Network for Quality Congress, Singapore.
Lu, I.-Y., Wang, C.-H., Su, T.-H., & Huang, T. (2006). Applying analytic network process for evaluating laser equipment R&D. Paper presented at the 4th Asian Network for Quality Congress, Singapore.
Lu, I.-Y., Su, T.-H., & Wang, C.-H. (2006). Frame of business news and strategic implications for media relation management. Paper presented at the 4th Asian Network for Quality Congress, Singapore.
Lu, I.-Y., Lin, L.-H., & Wang, C.-H. (2005). Recursive Relationships between Quality and Innovation: A Long-Term Investigation for the Automotive Industry.” Paper presented at the 3rd Asian Network for Quality Congress, Taiwan.
Lu, I.-Y., Wang, C.-H., & Lin, L.-H. (2005). Evaluation of Software Quality Using Fuzzy Set Theory with Group Decision-making. Paper presented at the 3rd Asian Network for Quality Congress, Taiwan.
Tsai, J.-H., Lin, L.-H., Lu, I.-Y., & Lu, P.-L. (2004). Robust parameter design via neural network. Paper presented at the 2nd Asian Network for Quality Congress, India.
Lu, I.-Y., Lin, L.-H., & Tsai, J.-H. (2004). Product quality and product innovation: An empirical study of the global automotive industry. Paper presented at the 2nd Asian Network for Quality Congress, India.

Other Publications

PROJECTS

Period	Title
2011-2012	Carbon footprint-based Discussion of Introducing Green Supple Chain
2011-2012	Applying Multi-Level Perspective Technological Transitions for the Study of Evaluation Criteria on Decision Making of Deploying Photovoltaic in Taiwan
2008-2011	The research of system dynamic model of disruptive innovation strategy influence enterprise value
2007-2010	A study of the development of service innovation model and the service innovation performance
2007-2008	The Study on the Supply Chain Risk of Introducing the Green Supply Chain Management
2006-2007	A Study of Knowledge Sharing, Technology Transferring and Absorptive Capacity across Organization among Hi-tech Firms
2006-2007	Knowledge Acquisition and Diffusion in Organizations: An Analysis of Expert Lecturer and Novice Lecturer
2005-2006	The Survival of Research and Development (R&D) with Innovation Activities in Taiwan Hi-tech Firm
2005-2006	A Customer-Oriented Study in Taiwan Spa Hotel Industry
2004-2005	The Model of Measurement and Evaluation for Technology Innovation in Taiwan High-Tech Firms
2003-2004	Quality-based evaluations of product and service innovations in Taiwanese automotive industry
2002-2003	Applying “Gray Relation Analysis” and “Fuzzy Analytic Hierarchy Process” to Construct an Organizational Innovation Model of High Technology Industry
2001-2002	Robust Parameter Design via Neural Network

TEACHING EXPERIENCE 2004-2009

Degree	Course
Doctoral	Independent Studies in Technology Management (I)
	Independent Studies in Technology Management (II)
	Independent Studies in Technology Management (III)
	Independent Studies in Technology Management (IV)
	Seminar in Production Management (I)
	Seminar in Production Management (II)
	Seminar in Production Management (III)
	Seminar in Production Management (IV)
MBA	Productions and Operations Management
MBA	Special Topics in Research and Decision Strategy
Part-time MBA	Productions and Operations Management
Part-time MBA	Disquisition on Global Economy and Trade

SERVICES

Year	Title
07/02-Prsent	Vice-President, Asian Network for Quality
06/05-06/07	Director, Chinese Society for Quality

AWARDS

Period	Title
2011	Excellence in Research Award by National Science Council Industrial Engineering and Management Program
2009	Excellence in Research Award by The International Association for Management of Technology
2009	Fellow by Chinese Society for Management Of Technology

PROFESSIONAL MEMBERSHIPS

Period	Title
07/04-Present	Executive Director, Chinese Society for Management Of Technology